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catherinestolberg
Joined: 27 May 2008 Posts: 1
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Posted: Mon Oct 06, 2008 10:14 pm Post subject: I cannot add a group |
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HI,
Every time I click on add new group, I am taken back to my home page. This also happens when I try to create a subgroup. I was able to add groups in the past.
Thanks,
Catherine Stolberg
St Mark Lutheran
Lacey, WA |
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Tech Jenny
Joined: 28 May 2008 Posts: 60
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Posted: Tue Oct 07, 2008 8:36 am Post subject: |
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Hi Catherine,
Can you please give us a call regarding this issue? We may need to access your site to determine exactly what is happening. Thank you.
Please give us a call at 800-346-6120. |
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MDPhillips
Joined: 09 Apr 2008 Posts: 42 Location: Indianapolis, Indiana
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Posted: Thu Jul 02, 2009 1:56 pm Post subject: |
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For anyone who encounters this problem . . . I had the same thing happen early on - call to tech support revealed that the problem was that I had turned off the "Groups" page for that group. You have to have that page available to edit the group information and to create subgroups.
This is true of other pages - like needing to have the "Members" page active in order to add members to the group.
So I have set the "Groups" page to Group-Admin for the security so that it is always available - I'll set it more public if I want people to be able to see the group tree below that group.
If you ever try to do something and end up back at the group home page unexpectedly, check to make sure you don't have a page turned off that might need to be on for what you are doing. _________________ Pastor Mitch Phillips
PrMitch@RLCIndy.org
www.RLCIndy.org
MemberConnect Site: www.RLCIndy.org/member |
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Tech Jenny
Joined: 28 May 2008 Posts: 60
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Posted: Thu Jul 02, 2009 2:01 pm Post subject: |
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| Thank you for sharing this information with our users Mitch. |
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